Fold POS › Plants & drop stores
Plants & drop stores

Every piece, from the drop store to the plant and back.

Link your drop stores to the plant that cleans for them. Bags are scanned at each hand-off, every piece is counted in and out, and a short bag raises an alert before the customer does.

Plants & drop stores

Linked in SettingsShops you own link in one step. A partner shop joins with a one-time code.
Scanned at every hand-offBag sealed, bag received, each piece unpacked, each order assembled.
A statement every monthWhat the plant cleaned for each store, priced at the rates you set.
Bags

Scan the orders in. Print the label. Seal the bag.

On the Send tab, staff scan orders into a bag, print its label and seal it, with a seal number if you use them.

  • The label says where the bag is from and where it’s going, its code, and every order inside with its piece count.
  • At the other end, Receive: scan the bag, then scan each piece out of it.
  • Finish, and Fold says how many pieces arrived out of how many were sent.
  • The same steps bring the clean orders back to the store.

Bag labels print on your receipt printer. A scan box also takes a typed code.

Where is it?

Five stages. One look.

The Board tab shows every order between the store and the plant, and the stage it’s in.

  • Find a piece by its tag, the garment’s label, the order number or the bag code.
  • Each order keeps a timeline of every scan: who, where and when.
  • At assembly, scan each piece. The order turns Ready when the last one is in, and Fold names the ones still missing.
  • Your customer’s order page says “At our cleaning plant”. It never names the plant.
Alerts

A short bag gets noticed the same day.

The Alerts tab holds anything that needs a person.

  • Count mismatch: a bag closed with fewer pieces than were sent. Someone has to resolve it, with a note.
  • Overdue: a bag on the road too long. Twelve hours unless you set another limit.
  • Not assembled and Unknown scan, so nothing waits unnoticed.

Alerts show in Fold POS. They don’t send a text or an email.

Rates and statements

What the plant charges each store, on one page a month.

Set rates for each link: by the piece, by the pound or by the order.

  • A statement for each calendar month: every order, the day the plant received it, pieces, pounds and the amount.
  • Anything without a rate is listed apart as Not priced, so nothing is billed by accident.
  • Missing pieces are counted on the statement.
  • Export it as a CSV.

The statement is the record you bill from. Fold doesn’t charge the drop store for you.

What you need

A barcode scanner, a receipt printer for bag labels, and a tag printer that prints barcodes if you want every piece scanned by its tag. Turn on Barcode on garment tags in Settings. See the hardware list, or follow one bag through the whole trip.

Plant questions

Do the plant and the drop stores have to belong to the same owner?

No. Shops in your own group link in one step, and a partner shop joins with a one-time code from the plant.

What does a partner plant see about my customers?

The customer’s first name. Not the phone number, the email or the address.

What happens when a piece is missing?

The bag closes short and Fold raises a Count mismatch alert. It stays open until someone resolves it with a note, and the piece shows as missing on the statement.

Does Fold bill the drop store?

No. Fold gives you the monthly statement, priced at your rates, and a CSV. Billing is yours.

Do I need special hardware?

A scanner and a receipt printer. For barcodes on every garment tag, a thermal or label tag printer. The hardware list has what we recommend.

More in the FAQ.

Try it on your own counter.

14 days free. No card, no contract, no sales call.