# Point of sale for laundromats, not retail > Canonical page: https://foldpos.com/laundromats · Markdown mirror. Wash & fold by the pound at the counter, a live map of every washer and dryer on the floor, and every order followed from drop-off to pickup. 14 days free · no card · runs in your browser, on Mac, Windows and iPad · talks back when you say "Hey Fold". - Start a free trial: https://pos.foldpos.com/signup - Log in: https://pos.foldpos.com/login - Book a demo: contact@foldpos.com ## Hey Fold — built into every plan The only POS you can talk to. Say the order — it's rung up, printed and tagged. Fold listens for its name, takes the order down, confirms it back to you, and sends the receipt and garment tags to the printer. - Always-on wake word, push-to-talk as a fallback - Customer lookup, order status and production updates by voice - Works on the browser, Mac and Windows builds with a plain microphone ## What a laundromat gets on day one Choose "Laundromat" at sign-up and this is the POS you see — the tools below and nothing that gets in the way. Change it any time in Settings. ### Wash & fold — drop-off laundry **Ring it up the way the customer describes it.** "Two bags, one comforter, rush it." Weigh a bag, add a per-piece item, toggle express — and the price is right before you've finished talking. - By the pound with a minimum, by the bag, or by the piece, on one order - Express fees, discounts and per-customer default pricing applied automatically - Bag counts and weights on the ticket, so a 3-bag order comes back as 3 bags - Find a returning customer by name, phone or barcode scan mid-order - Cash, card or pay-on-delivery; split a payment across two Two receipts, one tap: a customer copy and a store copy print the moment you submit — on the impact or thermal printer you already own. ### Self-service floor **Your floor becomes a live map. Every machine on it keeps a record.** Every washer and dryer sits on a floor plan that shows what's free, what's running and how long is left — for your staff at the counter and for the customer who asks "is 12 open?" Tap any machine and its whole life is there: turns, repairs, the technician who fixed it last. - Floor plan built from your real brands, sizes, stacks and zones - Turns per machine per day — see which machines earn their keep - Start a machine from a QR code or token; extend time from the counter - Attended wash & fold loads show whose order is in which machine - Repair history per machine with cost and downtime; book the technician from the same screen - Preventive service reminders by turns run, not just by the calendar ### Orders **Every order has a column. Every column has a count.** Orders move left to right through washing, drying, folding and completed, so nothing sits forgotten in a machine. - Separate boards for wash & fold, dry cleaning and alterations - Express orders flagged in red, due dates on every card - Assign a washer or dryer in one tap; live cycle countdown on the card - Photos, notes and price changes stay on the ticket ## The same for every shop Customers, staff, marketing, printing, reports and payments work identically for a laundromat, a dry cleaner or a tailor — so a mixed shop never runs two systems. ### Marketing Automated flows that fire on their own — a thank-you after the first order, a nudge at 45 days quiet, a birthday treat — plus SMS, email and push campaigns to segments Fold POS builds for you. - Flows triggered by first order, order completed, inactivity, birthday - Segments by spend, service mix and last visit, updated automatically - "Orders not collected" reminders in one click from Reports - Delivery and reply tracking on every campaign ### Staff Staff clock in and out on the same screen they ring orders on. Roles decide what each person can open. The morning shift sees exactly what happened overnight. - Clock-in, breaks and clock-out tied to each employee - Roles and permissions per module, an audit log of who changed what - Shift statistics: orders, revenue and service mix per person - Built-in team chat and notifications ### Receipts & tags Claim tickets on the impact printer, garment tags on the heat-seal printer — Fold Print Agent pairs with a six-digit code and keeps them printing from any browser tab or the desktop app. - Epson TM-T20, Bixolon SRP-275, Star and Zebra out of the box - Lot number, piece count, customer, due day and barcode on every tag - Permanent heat-sealed barcodes for regulars: scan the garment, it knows the customer - Reprint any receipt or tag from the print queue ## Also in every shop - **Customers & B2B accounts** — history, preferences, addresses and notes at the counter. Tax id, payment terms and monthly invoicing for hotels, gyms and restaurants. - **Invoices** — individual and business invoices with due dates, cancel-with-reason and a paid/pending view you can filter in a second. - **Reports you can actually read** — sales by day, week and month, service mix, customers, costs, profit & loss, orders not collected — and CSV export of any of them. - **Conveyor** — slots by conveyor and line, assigned at check-in and freed at hand-over. - **Payments built in** — cash, card, pay-on-delivery and split tenders. Stripe or Clover behind a payment link your customer pays on their phone. - **Search anything, ⌘F** — one search box for customers, orders, tickets and settings. Keyboard-wedge barcode scanners just work. ## Pricing Every plan is month-to-month with a 14-day free trial and no card up front. | Plan | For | Price | | --- | --- | --- | | Starter | A single counter | $39/month | | Growth (most popular) | Shops adding delivery & staff | $59/month | | Pro | Multi-location shops | $79/month | Card processing at competitive rates on every plan. Hardware bundles from $499. Running more than 5 locations? Talk to sales. Full plan contents: [pricing.md](/pricing.md) ## Not a laundromat? - [For dry cleaners](/dry-cleaners.md) - [For tailors](/alterations.md) - [Home](/fold-pos.md) · [All features](/features.md) · [FAQ](/faq.md)