# Fold POS — point of sale for laundromats, dry cleaners and tailors

> Canonical page: https://foldpos.com/ · Markdown mirror of the Fold POS home page.

Ring up wash & fold by the pound, dry cleaning by the piece and alterations by the task — on one counter — then follow every order from drop-off to the moment it's handed back.

14 days free · no card · runs in your browser, on Mac, Windows and iPad · talks back when you say "Hey Fold".

- Start a free trial: https://pos.foldpos.com/signup
- Log in: https://pos.foldpos.com/login
- Book a demo: contact@foldpos.com

## Hey Fold — built into every plan

The only POS you can talk to. Say the order — it's rung up, printed and tagged.

Hands full of someone's laundry? Talk to the counter. Fold listens for its name, takes the order down, confirms it back to you, and sends the receipt and garment tags to the printer.

- Always-on wake word, push-to-talk as a fallback
- Customer lookup, order status and production updates by voice
- Works on the browser, Mac and Windows builds with a plain microphone

Example exchange shown on the page:

> **You:** Hey Fold — new order for Maria Garcia. Two bags wash and fold, one comforter, pickup Thursday.
> **Fold:** Got it. Maria Garcia — 2 bags wash & fold, 1 comforter, due Thursday. $46.50. Print and tag?
> **You:** Yes.

The receipt (customer + store copy) goes to the Epson TM-T20 and the tags 1/3, 2/3, 3/3 go to the Zebra heat-seal printer.

## Built for how your shop works

Pick your shop type and the POS reshapes itself, the same way it does at sign-up: only the tools that shop needs, nothing else on the counter. Change it any time in Settings.

### What a laundromat gets
The Laundromat tab with your floor map, wash & fold by the pound at the counter, machine and vending-stock tracking, and delivery routes if you run a van.

- Laundromat tab: floor map, live machine status, turns per day
- Wash & fold check-in by weight or by bag
- Machines, repairs, supplies and vending stock
- Pickup & delivery when you offer it

### What a dry cleaner gets
Per-piece tickets, heat-seal garment tags and conveyor slots, alterations on the same ticket — plus wash & fold and pickup & delivery, since most dry cleaners with a van offer both.

- Dry cleaning, alterations and wash & fold tabs at check-in
- Garment tags and conveyor slot tracking
- Machine history for cleaning machines and presses — no floor map
- Pickup & delivery routes and partner jobs

### What an alterations shop gets
A counter for per-task work — hems, zippers, take-ins, custom jobs — with garment tags, photos and notes on every ticket and none of the laundry screens.

- Alterations tab with task-based pricing
- Garment tags, photos, measurements and notes
- Customers, due-date reminders and invoices
- Dry cleaning can be switched on later

Run a mix? Most dry cleaners with pickup & delivery also take wash & fold — pick both at sign-up and you get every service tab. The back office is the same for everyone.

## Wash & fold — drop-off laundry

**Ring it up the way the customer describes it.** "Two bags, one comforter, rush it." Weigh a bag, add a per-piece item, toggle express — and the price is right before you've finished talking.

- By the pound with a minimum, by the bag, or by the piece, on one order
- Express fees, discounts and per-customer default pricing applied automatically
- Bag counts and weights on the ticket, so a 3-bag order comes back as 3 bags
- Lives beside dry cleaning on the same counter — one customer, one ticket, two services
- Find a returning customer by name, phone or barcode scan mid-order
- Cash, card or pay-on-delivery; split a payment across two

Two receipts, one tap: a customer copy and a store copy print the moment you submit — on the impact or thermal printer you already own.

## Dry cleaning and alterations

**Every garment gets a tag. Every order gets a slot.** Itemize by the piece, note the stain, heat-seal a barcode on each garment, hang the order on the conveyor — and Fold POS remembers where it is until the customer walks in.

**Every job priced by the task, every garment on a ticket.** Hems, zippers, take-ins and custom work priced per task, with measurements, photos and notes on the ticket so nothing is lost between fittings.

- Per-piece tickets with photos, stain and damage notes
- Heat-seal tags numbered 1/8 … 8/8 with lot number and due day
- Conveyor slot assigned at check-in, freed at hand-over; find any order by scanning its ticket
- Alterations priced per task on the same ticket
- Task pricing you set once and reuse: hem, taper, zipper, relining
- Add dry cleaning later with one switch in Settings

## Self-service floor

**Your floor becomes a live map. Every machine on it keeps a record.** Every washer and dryer sits on a floor plan that shows what's free, what's running and how long is left — for your staff at the counter and for the customer who asks "is 12 open?" Tap any machine and its whole life is there: turns, repairs, the technician who fixed it last.

- Floor plan built from your real brands, sizes, stacks and zones
- Turns per machine per day — see which machines earn their keep
- Start a machine from a QR code or token; extend time from the counter
- Attended wash & fold loads show whose order is in which machine
- Repair history per machine with cost and downtime; book the technician from the same screen
- Preventive service reminders by turns run, not just by the calendar

## Orders board

**Every order has a column. Every column has a count.**

- Laundromat: orders move left to right through washing, drying, folding and completed, so nothing sits forgotten in a machine.
- Dry cleaner: orders move left to right through inspection & tagging, cleaning, pressing and completed, so nothing sits forgotten on a rail.
- Alterations: orders move left to right through fitting, in progress, pressing and ready, with the due date on every card.

- Separate boards for wash & fold, dry cleaning and alterations
- Express orders flagged in red, due dates on every card
- Assign a washer or dryer in one tap; live cycle countdown on the card
- Assign a presser or seamstress in one tap
- Photos, notes and price changes stay on the ticket

## Pickup & delivery

**Build the day's route in one click. Know what it cost you.** Pick the drivers, press Build, and every pickup and delivery is sequenced into a route with ETAs and a map. Drivers get a stop list on their phone; you get the margin per order.

- Optimised routes from the day's scheduled stops, reorder by drag
- Insights: stops completed, on-time %, cost per order, margin per order
- Partner jobs from Fold, Laundryheap and Rinse land in the same schedule
- Status callbacks and a driver run sheet, no separate app

## Machines

**Every cleaning machine and press has a record** (and every sewing machine and press, in a tailor shop). Log a repair as it happens, book the technician from the same screen, and see which machine is costing you money before it fails mid-shift.

- Repair history per machine with cost and downtime
- Technician appointments and a vendor book for plumbers, electricians and parts
- Machine history without the laundromat floor map — you don't need it, so it isn't there
- Preventive service reminders by hours run, not just by the calendar

## Supplies

**Know what's running low before it runs out.** Detergent, bags and the vending products on your shelf — or solvent, poly bags, hangers, heat-seal tag rolls and press pads — or thread, zippers, interfacing, hangers and tag rolls, with a low-stock line that turns amber before you're on your last box.

- Quantity, minimum stock, unit cost and supplier on every item
- Supplier catalogue: Cleaner's Supply, WAWAK, United Fabricare
- Usage logged against the orders that consume it

## The same for every shop

Customers, staff, marketing, printing, reports and payments work identically for a laundromat, a dry cleaner or a tailor — so a mixed shop never runs two systems.

### Marketing
Automated flows that fire on their own — a thank-you after the first order, a nudge at 45 days quiet, a birthday treat — plus SMS, email and push campaigns to segments Fold POS builds for you.

- Flows triggered by first order, order completed, inactivity, birthday
- Segments by spend, service mix and last visit, updated automatically
- "Orders not collected" reminders in one click from Reports
- Delivery and reply tracking on every campaign

### Staff
Staff clock in and out on the same screen they ring orders on. Roles decide what each person can open. The morning shift sees exactly what happened overnight.

- Clock-in, breaks and clock-out tied to each employee
- Roles and permissions per module, an audit log of who changed what
- Shift statistics: orders, revenue and service mix per person
- Built-in team chat and notifications

### Receipts & tags
Claim tickets on the impact printer, garment tags on the heat-seal printer — Fold Print Agent pairs with a six-digit code and keeps them printing from any browser tab or the desktop app.

- Epson TM-T20, Bixolon SRP-275, Star and Zebra out of the box
- Lot number, piece count, customer, due day and barcode on every tag
- Permanent heat-sealed barcodes for regulars: scan the garment, it knows the customer
- Reprint any receipt or tag from the print queue

## Also in every shop

- **Customers & B2B accounts** — history, preferences, addresses and notes at the counter. Tax id, payment terms and monthly invoicing for hotels, gyms and restaurants.
- **Invoices** — individual and business invoices with due dates, cancel-with-reason and a paid/pending view you can filter in a second.
- **Reports you can actually read** — sales by day, week and month, service mix, customers, costs, profit & loss, orders not collected — and CSV export of any of them.
- **Conveyor** — slots by conveyor and line, assigned at check-in and freed at hand-over. Scan the ticket, the rail tells you where the order hangs.
- **Payments built in** — cash, card, pay-on-delivery and split tenders. Stripe or Clover behind a payment link your customer pays on their phone.
- **Search anything, ⌘F** — one search box for customers, orders, tickets and settings. Keyboard-wedge barcode scanners just work.

## Platforms and hardware

- **Runs where your counter is** — the same POS in a browser tab, as a Mac or Windows app, or on the iPad by the register. One login, same data everywhere. Browser · macOS · Windows · iPad.
- **Printers & scanners** — keep the hardware you have. If you'd rather not source it, we sell ready-to-go counter bundles. Epson · Bixolon · Star · Zebra · USB scanners.
- **Delivery partners** — turn a marketplace on, give them the API key, and their jobs land in your schedule with status updates flowing back. Fold · Laundryheap · Rinse.

## Pricing

Every plan is month-to-month with a 14-day free trial and no card up front. Change or cancel any time from Settings.

| Plan | For | Price |
| --- | --- | --- |
| Starter | A single counter | $39/month |
| Growth (most popular) | Shops adding delivery & staff | $59/month |
| Pro | Multi-location shops | $79/month |

Card processing at competitive rates on every plan. Hardware bundles from $499. Running more than 5 locations? Talk to sales.

Full plan contents: [pricing.md](/pricing.md)

## FAQ

The six questions owners actually ask, with answers, are in [faq.md](/faq.md). Anything else — contact@foldpos.com.

## More

- [For laundromats](/laundromats.md)
- [For dry cleaners](/dry-cleaners.md)
- [For tailors](/alterations.md)
- [All features](/features.md)
- [Store setup guide](/setup.md)
- [Print helper download](/download.md)
- [For developers and AI agents](/developers.md)
- [Privacy](https://foldpos.com/privacy) · [Terms](https://foldpos.com/terms)

Fold POS is point of sale and operations software for laundromats, dry cleaners and tailors. Built by Fold Laundry. © 2026 Fold POS. Part of Fold.
