# Fold POS features — built for the counter, the machines, and the shelves > Canonical page: https://foldpos.com/features · Markdown mirror. Fold POS is the operating system for a laundromat or dry cleaner — order intake and payments, a live workflow board, equipment and inventory management, marketing, and pickup & delivery, all in one place. - Start a free trial: https://pos.foldpos.com/signup - Pricing: [pricing.md](/pricing.md) ## 01 — The counter **Ring up any service the way your shop actually prices it.** Switch between wash-and-fold, dry cleaning, and alterations without leaving the screen. Price by the pound with a minimum, by the bag, or by the individual item — set an express rate and a discount once, and Fold POS applies them everywhere they belong. Look up a returning customer or add a new one without losing the order you're building. - Per-pound, per-bag, and per-item pricing in the same order - Express service and discounts applied automatically - Customer search and quick-add, mid-order - Cash, card, or pay-on-delivery, on every order - Custom items for one-off requests ## 02 — The workflow board **Every order has a home, every stage has a count.** Orders move left to right across the exact stages your shop uses — to-do, washing, drying, ironing, folding, completed — with a live count on every column. Open a stage to assign a washer, dryer, or staff member, and watch the progress bar move as the load runs. - Six-stage board that matches how your shop actually runs - Assign a machine or staff member in one tap - Live progress bars tied to real load and shift time - Express orders flagged and easy to spot at a glance - Search and filter by order ID or customer ## 03 — The ticket **Nothing about an order gets lost between hands.** Every order carries its own record: an itemized breakdown of tasks and pricing, the customer's contact and intake details, and a place for photos and notes. Flag a broken zipper or a stain before you clean it, so whoever hands the order back knows exactly what happened to it — and what it cost. - Itemized task and pricing breakdown per order - Photos and notes attached directly to the ticket - Full customer contact, intake time, and staff on file - Move an order to its next phase from the same screen - Edit or cancel an order without starting over ## 04 — Machine management **Know exactly what's going on with every machine you own.** Every washer, dryer, and press has its own record — what was fixed, which parts were replaced, and who worked on it. Fold POS tracks usage and flags a machine for service before it breaks down mid-load, and you can schedule a technician without leaving the POS. - Full repair history per machine — what was fixed, which parts, and who did the work - Schedule a technician directly from the POS - Preventive maintenance reminders based on real usage - Downtime tracking so you know what a repair actually cost you ## 05 — Your floor, mapped **A live map of every machine on your floor.** Set up Fold POS once with your actual machine brands, sizes, and layout, and it becomes a live map of your floor — not a generic equipment list. See how many turns each machine ran today, and when your own staff use a machine for a wash-and-fold order, everyone at the counter can see whose order is running and how much time is left on the cycle. - Floor plan built from your real machine brands and sizes - Turns per machine, per day — see which machines earn their keep - Live cycle countdowns, visible to every staff member - See whose order is running in which washer or dryer, at a glance ## 06 — Supplies & inventory **Know what's running low before it runs out.** Track the detergent, poly bags, hangers, and press pads that keep your operation running, right alongside the vending and retail products self-serve customers buy off your shelves. Fold POS learns your average usage against current workload — not a fixed reorder point — and tells you what to reorder, and how much, before you're caught short. - Live vending and retail inventory for self-serve laundromats - Usage tracking for the operational supplies orders consume - AI-driven reorder suggestions and quantities, based on historic use and current workload - Low-stock alerts before you're down to your last bag — or your last vending box ## 07 — Marketing **Reach customers before they think to call you.** Build an SMS or email campaign in minutes — a seasonal promo, a nudge to customers who haven't ordered in a while, or a same-night alert when your delivery driver's already in their neighborhood. Fold POS segments your customer list automatically, so the message only goes to the people it's actually relevant to. - SMS and email campaigns from the customer list you already have - Templates for promos, reminders, and win-backs - Location-aware blasts — "we're picking up in your neighborhood tonight" - Delivery and reply tracking on every campaign ## 08 — Pickup & delivery **End-to-end delivery, without a separate app.** Build a route, assign a driver, and let Fold POS handle the rest — customers get automatic texts as their order is picked up, cleaned, and on its way back, and your driver gets a stop list instead of a stack of sticky notes. - Route building and driver assignment from the POS - Automatic customer texts for pickup, ready, and out-for-delivery - Live stop list and status for every driver on the road - Proof of delivery and order status tied back to the same ticket ## 09 — Staff & shifts **A clean handoff, every time the shift changes.** Staff clock in and out from the same screen they ring up orders on. See revenue, order volume, and service mix for the shift in progress, and leave a clear activity trail for whoever opens next — so the morning shift isn't guessing what happened overnight. - Clock-in and clock-out tied to each staff member - Live revenue and order volume for the current shift - Service mix breakdown — wash & fold, dry cleaning, alterations - Shift notes and activity history for a clean handoff ## And everything around it - **Payments built in** — take cash, card, or pay-on-delivery, and get paid out without wiring up a separate processor. - **Customer accounts** — every customer's order history, contact info, and preferences saved and searchable right at the counter. - **Reporting that's actually readable** — revenue, order volume, and service mix by day, week, or location — no spreadsheet exports required. ## More - [Home](/fold-pos.md) · [Pricing](/pricing.md) · [FAQ](/faq.md) - [For laundromats](/laundromats.md) · [For dry cleaners](/dry-cleaners.md) · [For tailors](/alterations.md) - [Store setup guide](/setup.md) · [Print helper](/download.md) · [Developers & AI](/developers.md)