# Point of sale for dry cleaners, not retail

> Canonical page: https://foldpos.com/dry-cleaners · Markdown mirror.

Garment tags, conveyor slots and per-piece tickets — with wash & fold and pickup & delivery on the same counter when you offer them.

14 days free · no card · runs in your browser, on Mac, Windows and iPad · talks back when you say "Hey Fold".

- Start a free trial: https://pos.foldpos.com/signup
- Log in: https://pos.foldpos.com/login
- Book a demo: contact@foldpos.com

## Hey Fold — built into every plan

The only POS you can talk to. Say the order — it's rung up, printed and tagged. Fold listens for its name, takes the order down, confirms it back to you, and sends the receipt and garment tags to the printer.

- Always-on wake word, push-to-talk as a fallback
- Customer lookup, order status and production updates by voice
- Works on the browser, Mac and Windows builds with a plain microphone

## What a dry cleaner gets on day one

Choose "Dry cleaner" at sign-up and this is the POS you see — the tools below and nothing that gets in the way. Change it any time in Settings.

### Dry cleaning

**Every garment gets a tag. Every order gets a slot.** Itemize by the piece, note the stain, heat-seal a barcode on each garment, hang the order on the conveyor — and Fold POS remembers where it is until the customer walks in.

- Per-piece tickets with photos, stain and damage notes
- Heat-seal tags numbered 1/8 … 8/8 with lot number and due day
- Conveyor slot assigned at check-in, freed at hand-over; find any order by scanning its ticket
- Alterations priced per task on the same ticket

### Wash & fold — drop-off laundry

**Ring it up the way the customer describes it.** "Two bags, one comforter, rush it." Weigh a bag, add a per-piece item, toggle express — and the price is right before you've finished talking.

- By the pound with a minimum, by the bag, or by the piece, on one order
- Express fees, discounts and per-customer default pricing applied automatically
- Lives beside dry cleaning on the same counter — one customer, one ticket, two services
- Find a returning customer by name, phone or barcode scan mid-order
- Cash, card or pay-on-delivery; split a payment across two

Two receipts, one tap: a customer copy and a store copy print the moment you submit — on the impact or thermal printer you already own.

### Orders

**Every order has a column. Every column has a count.** Orders move left to right through inspection & tagging, cleaning, pressing and completed, so nothing sits forgotten on a rail.

- Separate boards for wash & fold, dry cleaning and alterations
- Express orders flagged in red, due dates on every card
- Assign a presser or seamstress in one tap
- Photos, notes and price changes stay on the ticket

## The same for every shop

Customers, staff, marketing, printing, reports and payments work identically for a laundromat, a dry cleaner or a tailor — so a mixed shop never runs two systems.

### Marketing
Automated flows that fire on their own — a thank-you after the first order, a nudge at 45 days quiet, a birthday treat — plus SMS, email and push campaigns to segments Fold POS builds for you.

- Flows triggered by first order, order completed, inactivity, birthday
- Segments by spend, service mix and last visit, updated automatically
- "Orders not collected" reminders in one click from Reports
- Delivery and reply tracking on every campaign

### Staff
Staff clock in and out on the same screen they ring orders on. Roles decide what each person can open. The morning shift sees exactly what happened overnight.

- Clock-in, breaks and clock-out tied to each employee
- Roles and permissions per module, an audit log of who changed what
- Shift statistics: orders, revenue and service mix per person
- Built-in team chat and notifications

### Receipts & tags
Claim tickets on the impact printer, garment tags on the heat-seal printer — Fold Print Agent pairs with a six-digit code and keeps them printing from any browser tab or the desktop app.

- Epson TM-T20, Bixolon SRP-275, Star and Zebra out of the box
- Lot number, piece count, customer, due day and barcode on every tag
- Permanent heat-sealed barcodes for regulars: scan the garment, it knows the customer
- Reprint any receipt or tag from the print queue

## Also in every shop

- **Customers & B2B accounts** — history, preferences, addresses and notes at the counter. Tax id, payment terms and monthly invoicing for hotels, gyms and restaurants.
- **Invoices** — individual and business invoices with due dates, cancel-with-reason and a paid/pending view you can filter in a second.
- **Reports you can actually read** — sales by day, week and month, service mix, customers, costs, profit & loss, orders not collected — and CSV export of any of them.
- **Conveyor** — slots by conveyor and line, assigned at check-in and freed at hand-over. Scan the ticket, the rail tells you where the order hangs.
- **Payments built in** — cash, card, pay-on-delivery and split tenders. Stripe or Clover behind a payment link your customer pays on their phone.
- **Search anything, ⌘F** — one search box for customers, orders, tickets and settings. Keyboard-wedge barcode scanners just work.

## Pricing

Every plan is month-to-month with a 14-day free trial and no card up front.

| Plan | For | Price |
| --- | --- | --- |
| Starter | A single counter | $39/month |
| Growth (most popular) | Shops adding delivery & staff | $59/month |
| Pro | Multi-location shops | $79/month |

Card processing at competitive rates on every plan. Hardware bundles from $499. Running more than 5 locations? Talk to sales. Full plan contents: [pricing.md](/pricing.md)

## Not a dry cleaner?

- [For laundromats](/laundromats.md)
- [For tailors](/alterations.md)
- [Home](/fold-pos.md) · [All features](/features.md) · [FAQ](/faq.md)
