# Point of sale for tailors, not retail

> Canonical page: https://foldpos.com/alterations · Markdown mirror.

Per-task pricing, measurements and photos on every ticket, due-date reminders — and none of the laundry screens in the way.

14 days free · no card · runs in your browser, on Mac, Windows and iPad · talks back when you say "Hey Fold".

- Start a free trial: https://pos.foldpos.com/signup
- Log in: https://pos.foldpos.com/login
- Book a demo: contact@foldpos.com

## Hey Fold — built into every plan

The only POS you can talk to. Say the order — it's rung up, printed and tagged. Fold listens for its name, takes the order down, confirms it back to you, and sends the receipt and garment tags to the printer.

- Always-on wake word, push-to-talk as a fallback
- Customer lookup, order status and production updates by voice
- Works on the browser, Mac and Windows builds with a plain microphone

## What an alterations shop gets on day one

Choose "Alterations" at sign-up and this is the POS you see — the tools below and nothing that gets in the way. Change it any time in Settings.

### Alterations

**Every job priced by the task, every garment on a ticket.** Hems, zippers, take-ins and custom work priced per task, with measurements, photos and notes on the ticket so nothing is lost between fittings.

- Per-piece tickets with photos, stain and damage notes
- Heat-seal tags numbered 1/8 … 8/8 with lot number and due day
- Task pricing you set once and reuse: hem, taper, zipper, relining
- Add dry cleaning later with one switch in Settings

### Orders

**Every order has a column. Every column has a count.** Orders move left to right through fitting, in progress, pressing and ready, with the due date on every card.

- Express orders flagged in red, due dates on every card
- Assign a presser or seamstress in one tap
- Photos, notes and price changes stay on the ticket

## The same for every shop

Customers, staff, marketing, printing, reports and payments work identically for a laundromat, a dry cleaner or a tailor — so a mixed shop never runs two systems.

### Marketing
Automated flows that fire on their own — a thank-you after the first order, a nudge at 45 days quiet, a birthday treat — plus SMS, email and push campaigns to segments Fold POS builds for you.

- Flows triggered by first order, order completed, inactivity, birthday
- Segments by spend, service mix and last visit, updated automatically
- "Orders not collected" reminders in one click from Reports
- Delivery and reply tracking on every campaign

### Staff
Staff clock in and out on the same screen they ring orders on. Roles decide what each person can open. The morning shift sees exactly what happened overnight.

- Clock-in, breaks and clock-out tied to each employee
- Roles and permissions per module, an audit log of who changed what
- Shift statistics: orders, revenue and service mix per person
- Built-in team chat and notifications

### Receipts & tags
Claim tickets on the impact printer, garment tags on the heat-seal printer — Fold Print Agent pairs with a six-digit code and keeps them printing from any browser tab or the desktop app.

- Epson TM-T20, Bixolon SRP-275, Star and Zebra out of the box
- Lot number, piece count, customer, due day and barcode on every tag
- Permanent heat-sealed barcodes for regulars: scan the garment, it knows the customer
- Reprint any receipt or tag from the print queue

## Also in every shop

- **Customers & B2B accounts** — history, preferences, addresses and notes at the counter. Tax id, payment terms and monthly invoicing for hotels, gyms and restaurants.
- **Invoices** — individual and business invoices with due dates, cancel-with-reason and a paid/pending view you can filter in a second.
- **Reports you can actually read** — sales by day, week and month, service mix, customers, costs, profit & loss, orders not collected — and CSV export of any of them.
- **Conveyor** — slots by conveyor and line, assigned at check-in and freed at hand-over.
- **Payments built in** — cash, card, pay-on-delivery and split tenders. Stripe or Clover behind a payment link your customer pays on their phone.
- **Search anything, ⌘F** — one search box for customers, orders, tickets and settings. Keyboard-wedge barcode scanners just work.

Supplies for a tailor shop cover thread, zippers, interfacing, hangers and tag rolls, with a low-stock line that turns amber before you're on your last box.

## Pricing

Every plan is month-to-month with a 14-day free trial and no card up front.

| Plan | For | Price |
| --- | --- | --- |
| Starter | A single counter | $39/month |
| Growth (most popular) | Shops adding delivery & staff | $59/month |
| Pro | Multi-location shops | $79/month |

Card processing at competitive rates on every plan. Hardware bundles from $499. Running more than 5 locations? Talk to sales. Full plan contents: [pricing.md](/pricing.md)

## Not an alterations shop?

- [For laundromats](/laundromats.md)
- [For dry cleaners](/dry-cleaners.md)
- [Home](/fold-pos.md) · [All features](/features.md) · [FAQ](/faq.md)
